Privacy Request

Submit access, deletion, correction, opt-out, consent, and consumer health data requests.

Use this form for privacy rights requests

Depending on where you live and how you use Monway, you may have rights to access, know, receive a copy of, delete, correct, limit, opt out, withdraw consent, appeal, or request review of certain personal information practices.

We may need to verify your identity before processing a request. Some information may be retained where needed for security, fraud prevention, promotion administration, tax/accounting records, legal compliance, disputes, or other permitted reasons.

Privacy policy controls

This form supports the rights and choices described in the Privacy Policy.

Verification may be required

We only disclose, delete, correct, or export data after reasonable verification. Annoying, yes. Also the point of privacy.

Direct email option

You may also email privacy@monwayportal.com.

Account deletion

  • In-app option: If available in your app version, open Monway → Profile → Help & Support → Delete Account.
  • Website request: Select Delete in the form below if you cannot use the in-app flow or want to submit a formal deletion request.
  • Retention exceptions: Deletion does not necessarily remove records Monway must keep for fraud prevention, security, tax, accounting, promotion compliance, disputes, or legal obligations.

Do not use this form for urgent support

For login issues, receipt questions, promotion questions, prize-claim help, or merchant account support, use the Support page. Privacy requests are reviewed through a separate process, because bureaucracy has layers now.

Privacy Request Form

View Privacy Policy